- Returns policy
At Volpes, we would like your every purchase to be a positive experience. We want you to be entirely happy with all your purchases. As customer satisfaction has and always will be one of our core values, we offer a 30 day money-back guarantee.
The Volpes Money-back guarantee gives you complete peace of mind. If you’re not completely satisfied with your purchase, simply return it to us together with your invoice within
30 days, in the same condition you received it, and we’ll exchange the item(s) or refund it, whichever you prefer. Please note that the product should be in the original packaging and should not have been used, washed soiled or damaged in any way.
Custom Made items cannot unfortunately be returned, for any other reason than a manufacturing defect. Should this be the case, please return the original products to us, for inspection, before a replacement is sent.